This article was written by Kate Smith with support from Table XI.
Medical software design has grown up, moved out, and left the clinic behind. With the application of new technology, innovative software products are shifting our healthcare experience from the traditional episodic doctor-in-clinic context to one where healthcare is an omnipresent part of our everyday lives. Our healthcare interactions now include a breadth of new experiences like smartphone apps, connected devices, retail interactions, home health delivery kits and telehealth video conferencing. Patients have come to expect that healthcare will meet them in their homes and on their phones. Now, more than ever, software design for medical devices must focus on the patient experience in the context of everyday life.