When you look at the research on how integrated and diverse teams consistently outperform their homogenous counterparts, the finding seems obvious: of course bringing more perspectives to problems is a better way to solve them.
This is why Agile development incorporates feedback from people in both technical and business roles. It’s why design thinking weaves in ideas and perspectives from not just across an organization but also its user base.
These practices are valuable, but the diversity of perspectives Agile and design thinking teams gather is often limited because those teams tend to be largely culturally and racially homogenous.
At TXI, as we continue to practice the principles for working differently in our design-thinking-led product development, we’re addressing this deficit by deliberately building teams whose members come from diverse cultural backgrounds.
Here’s a look at why and how we’re doing this work.