May 13, 2013 - No Comments!

Be Your Customer’s Customer: Josh Talks to Business Insider

In their "Instant MBA" series, Business Insider recently asked our CEO Josh Golden for his advice on growing your company. For Josh, it's all about strengthening the relationships you have with your customers, and not just paying lip service to their needs: "We are as much our customers' customers as they are ours. I make an effort to adopt all of my customers' core products. Partially because you need to understand their function to serve them well. But more importantly, it's to develop a relationship. You create so much goodwill with a customer by actually understanding what they do, connecting them to others, and finding ways to help—independent of your own monetary gain."

Learn more about how Josh practices this strategy to "Get in Business with the Right People" and continuously build client relationships.

Published by: Kathryn Achenbach in Business
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