March 8, 2018No Comments

Designing for healthcare depends on blending humanity with tech

Every industry has a human element, but designing for healthcare means understanding that connection is the heart of medicine. All the new medicines and advancing technologies in healthcare mean nothing without the interactions between doctors and patients. When a person walks in complaining of an ache or pain, it’s the doctor’s job to use their knowledge and intuition to tease out details and offer a diagnosis. That process is intrinsic to the profession, and it’s why the doctor-patient relationship is so sacred.

It’s also the same process we use when building software for healthcare providers.

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March 2, 2018No Comments

6 steps to getting better software for healthcare providers

If you’ve been working in medicine for decades, it can be a bit of a shock when all of the sudden you’re tasked with building software for healthcare providers. It’s an entirely new discipline, with different possibilities, different norms, even a different language.

The truth, though, is that the best hospital software starts with you.

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March 2, 2018No Comments

Choosing between healthcare software companies? What to know

There’s always a learning curve when any industry turns to healthcare software companies, but it’s a particularly deep chasm between tech and medicine. Both sides are highly technical, but that’s where the similarities stop — different cultures, different languages, different expectations about the role of software in healthcare.

Success depends on building effective bridges.

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February 21, 2018No Comments

Learning React Native when you’ve just learned React

My original goal was not learning React Native. I was just hoping to get better at JavaScript, and React seemed like a good way to do it. Then our mobile team was shorthanded, and when I looked at one of their React Native Github repos, it looked familiar enough to jump in and try to help out.

One year later, and I would say 60 percent of my time is spent building React Native apps.

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February 6, 2018No Comments

Table XI’s Top 10 accomplishments in 2017

When you’re in the middle of running a growing business, it’s easy to blow past big milestones in a rush to get everything done. When you actually do take stock, well, it’s humbling.

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January 25, 20181 Comment

How to conduct user research in a one-week sprint

We know what user research is and why it has value. The next step is learning how to conduct user research in cost-effective way that still delivers maximum impact. A sprint is a user research methodology that allows you to gain insights on a target audience in just one week. The user research process works in any industry and for companies of any size, and it’s repeatable — if you need more insight or help understanding another group, the same process can be used each time.

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January 8, 20181 Comment

The advantages of podcasting, one year into Tech Done Right

I wasn’t thinking about the advantages of podcasting when I started Tech Done Right — or if I was, only vaguely. I wanted a way to have conversations about things that mattered in technology, with people I like and respect. If there were fringe podcasting benefits, great. But business wasn’t the primary motivator.

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January 3, 20181 Comment

Why Table XI is experimenting with launching our own products

Since founding Table XI, I’ve only become more skeptical about professional services companies launching products. We built and sold Pegmo, a customer engagement platform and a modest success. But for the most part we’ve stayed away, wary of ending up stuck with an unpaid drag on resources that doesn’t do anything for us or our clients.

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December 10, 2017No Comments

React Native Stack: Our full list of tools for building in React Native

We developed our React Native stack because we’re constantly trying to find tools that will make our products better. Any time we hear about a new tool or technique, our mobile team has a process for testing them out. If it proves out – delivering value to our clients — we’re quick to work it into our stack.

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October 12, 2017No Comments

Why our executive retreat brought 10 leaders deep into the Scottish Highlands

If you’re looking for an executive retreat about how to do the work better, there are plenty — I run one. But less than a year into taking over as Table XI’s CEO, that’s not what I needed help with (or at least not the only thing I needed help with). I wanted to learn how to be a better CEO from peers I admired. I wanted to understand how the stress was affecting them as leaders and as people. I needed answers. What does work-life balance really look like for the CEO of a growing company? And when, if ever, did people think about life after retirement?

So I led a group of nine executives into the depths of the Scottish Highlands.

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