Table XI Blog

July 24, 2020No Comments

COVID-19 chased us to our screens — now telemedicine may rescue healthcare

This article was written by Larry Schor, with support from Table XI. 

Advances in medical science over the last century have more than doubled the average life span. Yet our experience as patients is almost indistinguishable from the days of rotary dial phones.

Show me another industry that unselfconsciously stacks its customers into a public waiting room; then makes them wait some more, now half-dressed in an exam room, still with no idea when they’ll be seen. That patient experience looks ripe for disruption, yet it took a pandemic to force widespread change.

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July 20, 2020No Comments

5G in healthcare: Telemedicine in a fully connected world

COVID-19 showed patients the possibilities of telemedicine — 5G in healthcare will make them reality.

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July 16, 2020No Comments

Improving organizational diversity by focusing on 3 key areas

Building an inclusive culture is a point of pride at Table XI. But when we look around the room at our leadership meetings, it’s clear we haven’t done near enough to make our team truly representative of our society.

Women and people of color leave tech at a higher rate, often citing uncomfortable work cultures and lack of opportunities for growth. We can’t be a part of that problem. For BIPOC, Black and Indigenous People of Color, to feel truly a part of Table XI and see a path to leadership, we have to make space for them. Anti-racist talk isn’t enough, we need to take action and keep taking it — even if we trip up, even if things quiet down around us.

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June 11, 2020No Comments

Anti-Racism next steps: Partnerships and committed introspection

Anti-racism isn’t an announcement. It’s a series of actions to oppose racism. As a primarily white organization, that work is on us. We're being transparent with our community because we want to hold ourselves accountable — both for the institutional changes that will make us a more representative organization and the systematic changes that will make us a more representative society. As we plan out the best way to expand the scope and impact of our anti-racist actions, we hope you'll help to push us further than we might go on our own, and that you'll be inspired to join us in taking action.

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June 9, 2020No Comments

Diversity, Equity, Inclusion and Belonging at Table XI

Why We Do What We Do

At Table XI our product is our people. To deliver the best solutions, we need as much diversity in the room as possible, and we need to be able to learn from each other. We also believe that to be seen for who you are — and made to feel a sense of belonging — is a fundamental courtesy every business should extend to each team member and one that isn’t always extended in our world today. That’s why we’re working to create an environment that is inclusive for everyone.

Thanks to our partners and co-authors of our DEI Roadmap at Ethos Talent. Their leadership and consultation has been instrumental in our journey at Table XI.

To start, that means understanding what diversity, equity, inclusion and belonging mean at Table XI.

  • Diversity refers to who is in the room and how many different social identity groups are represented.
  • Equity understands that individuals are faced with societal challenges based on their social identity groups at the cultural and industry levels, among others, and focuses on making sure that in spite of an inequitable world, they have the same access to opportunities based on the processes and practices we have put in place.
  • Inclusion is our choice to include and welcome others, and ...
  • Belonging is how we feel — leveraged, valued, and celebrated for who we are — as a result of what we’ve put in place for them as a company.

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June 5, 2020No Comments

Table XI stands committed to anti-racism

We join Americans in outrage not only over the murder of George Floyd and too many crimes like it, but also the reality of systemic racism in our society that allows for and promotes inequities, bigotry, and oppression.

It’s up to all of us to stand up and stand together in demanding that the abhorrent treatment of Black people in our country stop. No more.

We remain committed to our values, key among them the idea of challenging and supporting each other. We invite you to join us in challenging ourselves to actively live our anti-racist ideals, while listening, supporting and standing in solidarity with our Black colleagues, clients, family, friends, and neighbors.

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May 27, 2020No Comments

Simulating a wearable medical device to test a healthcare app

Wearable medical devices are just the start of a revolution in healthcare innovation. As they track symptoms and routines and take measurements, they build a body of data that can tell your healthcare team more about you than ever before. 

That is, if you have a healthcare app to collect the data from the device and record it in a way that makes sense.

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February 19, 2020No Comments

The ideation process helps your team find the most compelling solution

Getting to the ideation process in the double diamond method of design thinking starts to dial up the excitement. By this step, you have had a whole team of different subject matter experts soaking in the details of the user. You all have a clear picture of who you are building for and what problems they are facing. 

Now you get to invent things. 

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February 6, 2020No Comments

Good software design starts with a clear problem statement

Getting a development team in the user’s headspace is half the battle toward good software design. In the double diamond method, we discussed the value of finding out what problem a user is facing before trying to build something. A product without a clear pain point to alleviate will have  trouble finding an audience. 

Defining a problem statement puts you on the path to building something people will use. As your team continues on the next convergent and divergent paths of the double diamond, you will use this problem statement as the guidepost for your users’ point of view. One of the best ways to help define the problem statement is by building an empathy map.  

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January 20, 2020No Comments

How to write user research questions that get the most value

Writing the right kind of user research questions is the most important part of a user interview. The interview process is one of the first steps in your team’s design plan that yields valuable insights from the people you want to build something for. Getting out of their way and letting them talk is paramount. 

The thing to keep in mind when writing the questions for a user interview is to give the interviewee as much space to state their genuine opinion as possible. Many people will be susceptible to questions that guide them toward one answer or another. To truly understand the pain points and motivation for a user — and then building a great product from that information — you have to let them feel like any answer is the right one. 

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